Our services

Ford warranty administration

With more than 30 years of experience in warranty management, we have a solid expertise in claims processing so that your dealership gets the most value.

Training your staff

We come to your place to train your staff by maximizing their knowledge and speed of execution in terms of warranty policies.

Outsourcing

We offer you to temporarily compensate for the absence of your staff during temporary absence or excess work, by teleworking.

A unique digital tool exclusive to GGFB Inc.

ggfb-garantie-360-en

Follow the progress of your claims with the manufacturer in real time

Get the most out of every claim by the warranty tracker

Minimize human errors

Increase your turnover

ggfb-garantie-360-en

Follow the progress of your claims with the manufacturer in real time

Get the most out of every claim by the warranty tracker

Minimize human errors

Increase your turnover

Learn more about the software

Our team

Francine Bournival

Francine Bournival

President and warranty administrator

Francine Bournival

President and warranty administrator

Martin Titolo

VP warranty administrator specialist

Martin Titolo

VP warranty administrator specialist

Jean Titolo

Warranty administrator specialist

Jean Titolo

Warranty administrator specialist

Priscilla Rodriguez

Warranty administrator specialist

Priscilla Rodriguez

Warranty administrator specialist

Joëlle Murphy

Warranty administrator specialist

Joëlle Murphy

Warranty administrator specialist

Isabelle Coutu

Warranty administrator specialist

Isabelle Coutu

Warranty administrator specialist

Mission

Complete warranty work on a daily basis by working with the different departments of your dealership

Vision

Accommodate our clients to meet their needs

Values

Integrity, transparency, availability

Satisfied customers

We have been in partnership with GGFB for some time now and we are very happy with the service provided. It is very delightful to deal with their team, they are knowledgeable and execute our claims in a timely fashion. They provide us with top notch support and assistance, and we appreciate their availability to support our team when needed. We recommend strongly Gestion Garantie FB inc! If you are looking for speed, execution and friendly support, you will not be disappointed.

Greg Carpenter - Hawkesbury Ford

We have been with GGFB since 2016. We no longer have to worry about our claims and their follow-ups, professional and a fast service, when we need information to mount claims for extended warranties, the team is always there to help us. Very good collaboration and communication. Thanks to the whole team for the good work.

Daniel Dooney - Terrebonne Ford

We have been clients of Gestion Garantie FB since 2009, actually one of their first clients. We have discovered their services and we cannot do without them. Very professional, great knowledge of our products, speed etc… we recommend them without hesitation to anyone looking for warranty specialists.

Julie Fecteau - Fecteau Ford

GGFB is a team of competent and available people who have a solid experience in the management of various Ford warranties and policies. With such a team, we have no more loss of money due to vacation, illness or other unforeseen events. The administration coverage of our guarantees is complete throughout the year.

Sylvie Bergeron - Val Estrie Ford

On behalf of the entire service team here at Dalton, we would like to thank you for all the great work you do for us, especially considering how fast you answer our questions! Thank you for helping us in order to work well. We are grateful for your excellent service! Thanks a lot 🙂

Rosalie Chabot - Dalton Ford

0 claims processed per year

0 years of experience

0 Ford dealerships

OUR OFFICE

2214 chemin Ste-Angélique, St-Lazare, QC, J7T 2H5

EMAIL

[email protected]

PHONE

514-656-8531